Welcome to the Help Desk

Why buy from Garden Mall ?

Garden-Mall is owned and operated by UK Shopping Mall Limited. We have a customer base of more than 90,000 people, and retail more than 25,000 products across our various brands. You can be sure that if we didn't offer a great service and great products we would not have become so popular.

When you place an order through our Garden Mall store you can be confident in the quality of service and products that we provide. 

How much is delivery ?

Delivery is free for orders over £50 in value to England and Wales (£100 to Scotland).

Delivery will usually be made within 2 - 4 working days dependant on your location. We also offer a guaranteed next day service and Saturday delivery service to some areas.

A full list of delivery options for your location will be shown during checkout.

For a full breakdown of our delivery rates take a look at our delivery page. 

How quickly will I receive my order ? 

Orders placed before 1pm on a working day will generally be despatched the same day. Delivery time will vary dependant on your location. A full breakdown is available on our delivery page. 

Can I return items if I don't like them ?

Yes. You just need to let us know within 7 days of receiving your order, and we will provide you with full return details.