Delivery

We offer different rates of delivery based on what you order, how much your order costs and where you are delivering to. Check out our simple chart below to see which postage band applies to your order. And don't worry, our system automatically chooses the cheapest postage available for your order.

Please note your final shipping charges cannot be calculated (or shown in your basket) until you have registered and logged in, because only then do we know where your order is going to be sent to. Until then you can view a summary of our rates below.

Click & Collect

Orders can be collected free of charge from our North Leicester Distribution Centre or Click & Collect Partners.

If you would like to Click & Collect your order just place you order online and select collection from the relevant location when you are checking out.

We visit our Click & Collect partners once a week on the day shown at each location, so may have to wait up until a week for your order to reach its collection point.

Location Delivery Day Address Opening Times
Birmingham Tuesday
Units 20-21 Gravelly Industrial Park
Birmingham
West Midlands, B24 8HZ
Mon-Fri 5am-3pm
Sat 5am-12
Bournemouth Thursday
Whittingtons Station Approach
Boscombe
Bournemouth, BH1 4NB
Mon-Fri 8am-4pm
Sat 8am-12
Leicester Tuesday
90 Commercial Square
Freemans Common
Leicester, LE2 7SR
Mon-Fri 6am-4pm
Sat 6am-2pm
Sun 10am-2pm
Norwich Thursday
7 Frensham Road
Sweet Briar Industrial Estate
Norwich, NR3 2BT
Mon-Fri 9am-5pm
Sat 6am-2pm
Nottingham Wednesday
Victoria Parkway
Netherfield
Nottingham, NG4 2PA
Mon-Fri 9am-5pm
Sat&Sun 10am-4pm
Rothley, Leicestershire Every Day
UK Shopping Mall
Loughborough Road
Rothley, LE7 7NL
Mon-Fri 9am-5pm
Sheffield Wednesday
South Yorks Produce Centre
Parkway Drive
Sheffield, S9 4WN
Mon-Fri 5am-3pm
Sat 5am-12:30pm
Sun 10am-2pm
Waltham Cross Wednesday
Eleanor Trade Centre
Trust Road
Waltham Cross
Hertfordshire, EN8 7HF
Mon-Fri 7am-5pm
Sat 8am-2pm
Sun 10am-3pm
Please note we cannot guarantee a delivery time frame for collection orders. If you want to know the quickest time to receive an order at your local depot, please phone

Standard Delivery (England and Wales)

This is our standard delivery service, and can take between 2 and 5 working days. (This service is available to England and Wales only)

Type of Goods / Order Value Delivery Charge

Small Items that can fit in the post

£1.99

Medium Items

£3.95
(All Other) orders under £50 £5.99
Standard orders over £50.00 £0.00

Next Day / Urgent Delivery (England and Wales)

Available in England, Wales & Lower areas of Scotland. Express orders are typically dispatched on the same day (if ordered before our cut off time of 2pm) on an overnight delivery. Your delivery date will be shown during the checkout.

Excludes bank holidays

Type of Goods / Order Value Delivery Charge
Oversize orders (eg. Arbours and Large Furniture Sets £12.95
Standard orders under £50.00 £9.95
Standard orders over £50.00 £4.90

Saturday Delivery

Our weekend delivery service is only available in England & Wales. We can also only offer weekend delivery for orders delivered by courier. For large orders and those delivered by pallet we offer weekend deliveries by quotation only.

Type of Goods / Order Value Delivery Charge
All Orders By Quotation Only

Scotland

Available for locations in Scotland, excluding highlands and offshore islands.

Type of Goods / Order Value Delivery Charge
Standard orders under £100 £9.95
Standard orders over £100 £0.00

Scottish Highlands

Available for locations in the Scottish highlands and offshore islands.

The rates below will be charged when you check out, unfortunately due to the nature of our products, certain surcharges may be due on some products in relation to their size, weight and location being shipped to. If there are any further charges due, you will be contacted before shipping.

Type of Goods / Order Value Delivery Charge
Standard orders under £240. £19.99
Standard orders over £240. £9.95
Large Bulky Orders (Typically any orders sent on a pallet). £40.00

Northern Ireland and Isle of Wight

Available for locations in Northern Ireland and Isle of Wight

The rates below will be charged when you check out, unfortunately due to the nature of our products, certain surcharges may be due on some products in relation to their size, weight and location being shipped to. If there are any further charges due, you will be contacted before shipping.

Type of Goods / Order Value Delivery Charge
Standard orders under £100. £14.99
Standard orders over £100. £9.95
Large Bulky Orders (Typically any orders sent on a pallet). £40.00

EU Locations

Available for all EU countries

Type of Goods / Order Value Delivery Charge
All Orders. By Quotation

Signing for your order

All deliveries will require a signature. You should check that you have received the correct number of parcels before signing for the order.

If you are missing parcels only sign for the ones that you have received. If the boxes appear damaged in anyway you should sign for them as damaged or refuse them.