Contact Us

For Product Enquiries: 

If you cannot find the information that you require for a particular product you can contact us using the contact form at the bottom of this page, or alternatively you can contact our call centre, which is available Monday - Friday, 9am - 5pm. 

To Contact us about an Order you have Placed: 

If you require tracking information or want to check the status of your order, you can do so by logging into your account, and navigating to your order history page.

Alternatively you can contact our call centre. Number shown below. 

To contact us with a general enquiry: 

Please use the contact form on this page

We aim to respond to all enquiries submitted through the contact forms on our website within one business day.

Call Centre

Our call centre is open Monday - Friday, 9am - 5pm. 

Tel: 0845 894 8522

Postal Address (not for parcels): 

Please note that parcels sent to this address will be refused. If you are returning items please follow through our returns procedure described in our help desk.

Garden Mall
Coppice Side Business Centre
North Street
Nottingham
NG16 4DF
0845 894 8522


Company Information:

Garden Mall is a trading name of UK Shopping Mall Limited

Registered Office : 

6 Forest Road, Loughborough, Leicestershire, LE11 3NP

Company Number: 327925

VAT Number: GB 793 3640 06